Why dont I have a relocate item!
The relocate item is given to players who join the server AFTER the pre-registration period - and only to players who are not invited to the world by another player. It is meant purely as a one off chance to move your village if you are not happy with the location. and is only present for 48 hours after you start the world. The support team cannot give you a relocate item, nor will they move your village.
How do I move closer to my friend/tribe!
If you do not have a relocation item, you cannot move closer to your tribe or friend. You can delete your account, wait for it to be fully deleted (Usually around 5 days) and then ask a friend/tribemate to invite you back to the game again if you really want to be closer to a friend! The support team cannot give you a relocate item, nor will they move your village.
Why am I not getting paladin books I can use!
Every time your paladin levels up, he gains a skill book at your paladins level or higher.